On the 17th of August 2010 we received a letter from our tenancy manager Kartina O'Conner for access to the house for an inspection to take place Monday 30th August between 9AM and 12PM stating she would need to check all the rooms in the home. My wife and I arranged our schedule so as to be here however after waiting all day Kartina did not turn up.
Monday the 13th September 2010 a message was left on our phone from Katrina O'Conner and although I did not pick this up my wife said that Katrina wanted to arrange access for an inspection. That morning I sent an email to katrina.oconner@hnzc.co.nz asking her to clarify in writing when she would like this meeting.
Katrina then sent me a response and in noted under our name in bold the following statement
AS previously discussed It is necessary to complete an inspection of your home
I took this to mean as per the previous letter and the phone call.
This email was dated 13th September 2010 11:23am and the request was to visit Monday 20th September 2010 between 10am and 11am.
On the 14th we received two letters from Housing New Zealand both written by Katrina, Postmarks on the envelope were for the 13th of September however on the letterhead one was dated 9th September and the other dated 13th September
The letter dated the 9th September implies that we have denied access or at the least made it difficult for Katrina to conduct her inspection and makes threats as to the tenancy tribunal and exemplary damages. As stated above the reason the previous inspection did not take place was nothing to do with us as we waited here all day on the 30th and Katrina did not turn up nor did she phone us to arrange an alternative time.
The other letter received was dated the 13th September and was in essence the same as the email received requesting access for Monday 20th September 2010.
This is not an isolated incident as We have previously received notices claiming we had denied access to contractors and despite being provided with information to the contrary these complaints have never been retracted. Even in court both Katrina O'Conner and her boss Robert Redford made these claims. We have a transcript that has been attached to one of the previous posts between myself and the contractor who states we had not denied access.
Another instance was when the window frame fell apart after having been repaired and the glass broke almost decapitating my youngest son, HNZ claimed we denied access to the contractor however the contractor refused to conduct the repair as requested by HNZ due to safety concerns. HNZ wanted only the glass replaced in the faulty frame.
I am sure that if this was a member of public and not a government employee questions would be asked as to what was going on and why this false information was being created and recorded in what can only bee deemed as an an official government document.
I have sent an email to katrina.o'conner@hnzc.co.nz he boss robert.redford@hnzc.co.nz and who I believe is the Chief Executive of Housing New Zealand Lesley.McTurk@hnzc.co.nz however as we have been evicted from the house in what we believe to be a retaliatory manner I do not hold out much hope of anything being done.
Here are copies of the original documents in order. Click on the image for a larger view
The original inpection date that Katrina failed to attend
Complaint implying we denied access
The recent inspection request
Envelopes that both the Complaint and Recent inspection request were received in
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